Privacy Policy
Last updated: December 15, 2024
Introduction
Acquess ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate intelligence platform and related services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Professional information (company, job title, industry)
- Account credentials and preferences
- Payment and billing information
Usage Information
We automatically collect certain information about your use of our services:
- Device information and IP address
- Browser type and version
- Pages visited and features used
- Search queries and property interests
- Time spent on our platform
How We Use Your Information
We use the information we collect to:
- Provide and improve our real estate intelligence services
- Process transactions and manage your account
- Send you updates, newsletters, and marketing communications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance our platform
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With service providers who assist in our operations
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your data
- Object to certain processing activities
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Third-Party Services
Our platform may integrate with third-party services for analytics, payment processing, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@acquess.com
- Address: Acquess, Inc., San Francisco, CA